These terms haven’t had legal review yet.

How do you book a tour?

You book by sending a request through our form. Tell us the tour, whether you’d like private or group, the date and the number of people. Reserving is free, and you don’t pay anything to reserve. No deposit is required.

We confirm your booking in writing by email, with the price and start time. On a group tour, that’s the time on the tour page. Your booking is confirmed once we’ve told you so by email.

How do you pay?

You pay after we confirm, in one of two ways:

  • Online: through a secure payment link we send you.
  • In cash: on the tour day. We’ll tell you which currency to bring.

There’s no checkout on this site, and we don’t collect payment details here.

How is the price set?

Your written confirmation states the price. Tour pages show a guide price, and the exact figure depends on your tour, format, date and party size. Prices are per person for 2 guests. Larger parties get 10% off for 3 guests, 20% for 4 to 5, 30% for 6 to 8 and 40% for 9 or more, on private and group tours. One guest on a private tour pays the single supplement shown on the tour page. Guests booked together count as one party. The layover tour and airport transfers are priced per vehicle instead. An airport transfer costs double for flights between 8 pm and 6 am. Hotel pick-up is included in that price on the three sunrise tours: Nagarkot Sunrise and Bhaktapur, the Nagarkot Sunrise Tour, and the Nagarkot Sunrise and Hike to Changu Narayan. On other group tours with a vehicle, it’s a paid add-on. On a private tour, the price per person falls as the party grows.

What’s included?

We use a comfortable air-conditioned car, Scorpio or Hiace, chosen to fit the size of your party. On a group tour you share the vehicle with your group, and on a private tour it’s yours alone.

Each tour page lists what’s included and what isn’t. In general:

  • Included on every tour: a local guide, and bottled water in the vehicle on tours that use one.
  • Also included on a private tour with a vehicle: a comfortable air-conditioned private vehicle and driver, with hotel pick-up and drop-off.
  • Also included on a group tour with a vehicle: a comfortable air-conditioned shared vehicle and driver, from the meeting point in Thamel. The three sunrise tours include hotel pick-up instead.
  • Not included: entry fees and lunch (the luxury tour includes both), drinks, tips, and hotel pick-up on other group tours unless you add it.

You pay entry fees at each site, in Nepali rupees, at the rate for your nationality. Bring your passport, as staff may ask for proof. Each tour page shows the total. On the luxury tour, entry fees are part of the price at the foreign visitor rate, and our guide buys the tickets. If you qualify for a lower rate on that tour, tell us your nationality when you ask.

The street food walk runs on foot, so it doesn’t include a vehicle or hotel pick-up in either format. The layover tour starts and ends at the airport.

What’s the difference between private and group?

A private tour is only your party, at a higher price. Hotel pick-up is included where the tour uses a vehicle, and you choose the start time. You can ask for a guide in your language, and we’ll confirm if one is available. You can change the pace, and on most tours swap a stop.

A group tour is a scheduled departure shared with other travellers. It’s scheduled every day at a fixed time from a common meeting point in Thamel, with an English-speaking guide, and at a lower price per person. The three sunrise tours start with hotel pick-up instead, and sunrise sets their time. The schedule and route are fixed.

Group tours run from 2 guests, up to a maximum of 10. If only 1 guest has booked, we tell that guest at least 24 hours before. You then choose another day, an upgrade to private at the private price, or a full refund of anything you’ve paid. All our tours run all year, including in the monsoon.

Every tour except the layover and luxury tours runs both ways. Those two are private only: the layover tour has to fit your flight, and the luxury tour is built around your own guide and vehicle.

What can change on the day?

Some things are outside anyone’s control, including weather, traffic, festivals, and access rules at the sites. Your guide may need to change the order or timing of a tour, and you’ll have one contact on the day to talk to about it.

We don’t promise these things:

  • Mountain views: views from Nagarkot and Chandragiri depend on the weather and are never guaranteed. Poor views alone aren’t grounds for a refund.
  • Entry to every part of a site: the main temple at Pashupatinath is for Hindus only, for example. Other visitors use the grounds.
  • Entry fees staying the same: the departments that run each site set the fees, and they can change.
  • Times of ceremonies: published times for the aarti at Pashupatinath conflict, so we confirm them on the day.

What do we ask of you?

We ask for accurate information, and for respect at the sites. Please:

  • Tell us your hotel, flight times, walking limits and any health issue that could affect the day, before we confirm.
  • Be ready at the agreed time and place. A group tour leaves at its fixed time, so please arrive before it, or be ready before your hotel pick-up.
  • Dress for temples and follow the rules at each site, including rules on photos.
  • Don’t photograph the Kumari, cremations, or mourners.
  • Hold travel insurance that suits your trip.

You’re responsible for your own passport, visa and flights. If a guide asks you to stop or leave an area for safety or respect, please follow that request.

What if you need to cancel?

You can cancel free of charge up to 24 hours before the start. After that, or if you don’t turn up, we don’t refund anything you’ve paid. If we cancel a tour for any reason, we offer another day or a full refund of anything you’ve paid. See our cancellation policy for the full rules.

How do we use your details?

See our privacy policy. If you’ve got a question about these terms, send it through our contact form.